Privacy Policy

Last updated: 5 March 2026

1. Introduction

Welcome to Dingle Dolphin (“we”, “us”, or “our”). We operate the website dingledolphin.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or use our services.

We are committed to protecting your privacy and processing your personal data in accordance with the EU General Data Protection Regulation (“GDPR”), and any other applicable data protection laws.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our Site.

2. Data Controller

The data controller responsible for your personal data is:

Dingle Dolphin
Website: dingledolphin.com
Email: [email protected]

If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.

3. What Personal Data We Collect

Depending on how you interact with our Site, we may collect the following categories of personal data:

3.1 Data You Provide Directly

  • Name and email address (e.g., when you contact us or sign up for a newsletter)
  • Account credentials (e.g., username and password if you register an account)
  • Payment information (processed securely via our payment provider; we do not store full card details)
  • Communications you send to us, including support enquiries

3.2 Data Collected Automatically

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookie identifiers and similar tracking technologies (see Section 8)

3.3 Data from Third Parties

  • Social login data if you choose to sign in via a third-party provider (e.g., Google)
  • Analytics data from providers such as Google Analytics

4. Legal Basis for Processing

Under the GDPR, we must have a valid legal basis for processing your personal data. We rely on the following:

  • Contractual necessity: to provide services you have requested or to fulfil a contract with you
  • Legitimate interests: to improve our Site, prevent fraud, and ensure security — where such interests are not overridden by your rights
  • Consent: where you have given us clear consent to process your data for a specific purpose (e.g., marketing emails). You may withdraw consent at any time
  • Legal obligation: where we are required to process your data to comply with a legal duty

5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide, operate, and maintain our Site and services
  • To process transactions and manage your account
  • To respond to your enquiries and provide customer support
  • To send you service-related communications (e.g., account updates, security alerts)
  • To send you marketing communications, where you have opted in
  • To analyse how users interact with our Site in order to improve performance and user experience
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations

6. Sharing Your Personal Data

We do not sell your personal data. We may share your data with third parties only in the following circumstances:

  • Service providers: trusted third-party companies that assist us in operating our Site (e.g., hosting providers, payment processors, analytics providers). These parties are contractually obligated to handle your data securely and only on our instructions.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • Legal requirements: where we are required by law, court order, or government authority to disclose your information.
  • Protection of rights: where necessary to enforce our terms, protect our rights, or ensure the safety of our users.

We require all third parties to comply with applicable data protection laws and we do not permit them to use your data for their own purposes.

7. International Data Transfers

Some of our third-party service providers may be based outside the UK or European Economic Area (EEA). Where this is the case, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner’s Office (ICO), or we transfer only to countries with an adequacy decision.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. Cookies are small text files placed on your device.

We use the following types of cookies:

  • Strictly necessary cookies: required for the Site to function and cannot be disabled
  • Analytical/performance cookies: help us understand how visitors use our Site
  • Functionality cookies: remember your preferences and settings
  • Targeting/marketing cookies: used to deliver relevant advertisements (only with your consent)

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. You can also manage your cookie preferences via our cookie consent banner when you first visit the Site.

9. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by applicable law. The criteria we use to determine retention periods include:

  • The nature of the data and its sensitivity
  • The purposes for which we process the data and whether those purposes can be achieved within a shorter period
  • Legal, regulatory, and contractual obligations

When your data is no longer needed, we will delete or anonymise it securely.

10. Your Rights Under GDPR

Depending on your location and applicable law, you have the following rights in relation to your personal data:

  • Right of access: to request a copy of the personal data we hold about you
  • Right to rectification: to request correction of inaccurate or incomplete data
  • Right to erasure: to request deletion of your personal data (the ‘right to be forgotten’), subject to certain conditions
  • Right to restriction of processing: to request that we limit how we use your data
  • Right to data portability: to receive your data in a structured, machine-readable format
  • Right to object: to object to processing based on legitimate interests or for direct marketing purposes
  • Rights related to automated decision-making: not to be subject to solely automated decisions that significantly affect you
  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with your supervisory authority. In Ireland, this is the Information Commissioner’s Office. You can send them an email at [email protected].

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encryption in transit (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

12. Children’s Privacy

Our Site is not directed at children under the age of 13 (or 16 in certain EU member states). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

13. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or via a notice on our Site.

We encourage you to review this policy periodically to stay informed about how we protect your data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at:

Dingle Dolphin
Website: dingledolphin.com
Email: [email protected]